Orders through the online shop can, on occasion, take up to 21 working days. Please do not telephone to confirm the status of your order.
You must request a replacement Degree Certificate if you have had your degree conferred at a degree ceremony, either in person or in absentia, and have previously been issued with a certificate that is now lost, damaged, or destroyed. If you do not remember the exact date of your ceremony, an estimate will suffice. If you have not yet attended a ceremony, you are not currently eligible for a certificate. Please speak to your college about booking onto a future date.
If you require certificates for multiple degrees (e.g. BA and MA), please place only one order and make sure you add all applicable fees. If you place separate orders you will be asked to pay multiple courier fees where applicable. The store will ask you the programme of study – you can then answer “BA/MA” so that we know to create both.
Please note that students are only permitted to have one copy of their certificate in their possession at any one time; multiple copies cannot be requested. If you are currently in possession of your certificate, however you require proof of your degree or need a certificate for an application, please use the degree confirmation letter available through the eDocuments Service. Once a new copy of your certificate is printed, previous copies are rendered invalid.
Orders through the online shop can take up to 21 working days to process. We will endeavour to process your orders and queries as soon we are able but please understand that this may take some time and may exceed our normal/stated response times. All orders made through our store are sent in an envelope bearing the University stamp.
Please select the relevant option below. Certificates are posted by first class mail to UK addresses or by tracked courier to overseas addresses or UK addresses (if the applicable fee is paid). Please list street addresses for any courier orders - no PO Boxes. The following delivery charges should be added to your order:
UK Royal Mail - no delivery charge
UK courier - £15.00
EU - £15.00
Rest of the World - £20.00
Each certificate costs £45.00. If you have placed an order for multiple degrees you should pay £45 for each award i.e. £90 for two certificates and £135 for three. Any applicable courier fee should only be added once per order.