Hi, you are logged in as , if you are not , please click here
You are shopping as , if this is not your email, please click here

5. Introduction to conversation analysis and healthcare encounters


Course Information

University logo

This two day course is a contemporary working introduction to applying conversation analytic methods in health research using a blend of formal lectures, demonstrations, practical exercises and an extended small group practicum.

Registration Fee £670

CONTACT: oxfordqualitativecourses@phc.ox.ac.uk if you have any problems logging in and paying. You have NOT reserved a place until you have paid.

Cancellation policy:  Registration can be cancelled within 14 days of purchase and a full refund will be given.   If you have to cancel your place on the course after this time up until 30 days prior to the course date, there will be a cancellation fee of £75.  30 days or less prior to the course date, there will be no refund

Our courses are popular and often sell-out quickly. To be placed on our mailing list and receive regular updates about our courses and registration, just email us.   Alternatively, we may be able to offer in-house training, contact us to discuss your needs.  Our friendly team are on-hand to answer your questions and queries


Course Code


Course Leader

Dr Rebecca Barnes
Course Description

Participants will learn about the history of applied conversation analytic research, how to go about making recordings of naturally occurring health care encounters between patients, their caregivers / family members and health care providers and gain practical skills in transcribing and analysing them. By the end of the course participants will understand how to apply conversation analytic methods either as standalone projects or alongside other methods in health services research towards the improvement of patient care.

This course is led by Dr Rebecca Barnes and team of experienced conversation analysts. It is open to anyone who would like to understand the basic principles behind conversation analytic methods and to develop practical skills how to apply them to health care encounter data. Participants do not need to have any previous experience or knowledge of conversation analytic methods, although involvement in, or future ambitions towards planning a research project applying these methods would make the course more relevant.



  1. What is conversation analysis (CA)?
  2. What kinds of research questions can CA methods address in healthcare?
  3. Collecting naturalistic data: Ethical issues, recording and transcribing.
  4. Analysing naturalistic data: Making and working with collections.
  5. Practicum and feedback.
  6. Understanding pathways to impact and how to disseminate CA findings.

Learning outcomes:

By the end of the course, participants will be able to:

  1. Recall the history and basic principles behind using CA to study health care encounters
  2. Recognise the sorts of research questions for which CA methods may be appropriate
  3. Determine how to collect high quality recordings of health care encounters in different settings, and identify the key conventions used in the CA approach to transcription
  4. Apply practical skills in using CA methods to analyse recordings and transcripts of health care encounters
  5. Give examples of the kinds of impact CA research can have and the range of strategies for disseminating CA findings to different stakeholder groups

Course delivery:

Please note that teaching sessions for this online course will involve you participating in live, interactive Zoom sessions, which will fall between the hours of 09:00 and 17:00 UK time. We are very happy to welcome bookings wherever you are internationally, but please make sure that you are able to attend video calls between these hours. 

Course tutors:

Dr Rebecca Barnes

Dr Charlotte Albury

StartEndPlaces LeftCourse Fee 
Summer 2022
29/06/202230/06/20220£670.00[Read More]